Sublimation ink is baked into the glaze. No peeling, no fading.
Checked by hand
We look at every design before printing and call you if something looks off.
Gift-ready
Protective box, optional gift wrap and a handwritten note.
Safe delivery
Packed to survive the trip. If it arrives damaged, we replace it.
Good to know
Questions? We've got you.
How long does delivery take?
We print your order within 2–3 working days, then delivery takes 1–2 days in Cairo and Giza and up to 5–7 days for remote governorates.
How can I pay?
Cash on delivery anywhere in Egypt, or pay ahead with InstaPay or Vodafone Cash. You'll get the payment details right after you place the order.
Is the print dishwasher safe?
Yes. Our classic, two-tone and big mugs are dishwasher and microwave safe. The magic mug is hand-wash only to keep the colour-changing coating alive.
What photo quality do I need?
Any clear phone photo works. The editor warns you if an image is too small to print sharply, so there are no surprises.
Can I use the AI designs however I like?
Yes! Every AI design is generated just for you. Put it on as many mugs as you want.
What if my order arrives broken?
Send us a photo on WhatsApp within 48 hours and we'll print and send a new one for free. Since every piece is personalized, we can't take back items that arrive in good condition.